Hello Beatum,
It seems like you are curious if we have a free tier currently? Yes, we do have a free tier and you still have 4 free snipes remaining there. When you say "you can't even use the site", are you have troubles logging in? It looks like you reauthorized with Ebay and us on the 10 on September last. If I misunderstood the issue, please let us know as soon as you can.
Yes, it seems as though you had a subscription with us until last year but have been a customer for awhile, and as a thank you for being our customer we added some snipes to your account.
Please let us know if you are able to login to our site, and if not, we will try to help you out.
Bidslammer Support
bidslammer